Sr. Specialist, Customer and Logistics Planner

Durée indéterminée

On behalf of our client, a growing company based in Neuchâtel, we are currently looking for a

Sr. Specialist, Customer and Logistics Planner

Job Function

· Provide a key link in Supply Chain between customers, distribution centers and inter-company and third party supply sites

· Manage order processing and invoicing

· Ensure the speed to patients, monitoring system performance and inventory at the European distribution centers

· Liaise with Site’s Purchasing, Finance departments & fiscal representatives to perform Customer Planning activities

Responsibilities

· Receipt and processing of supplier invoices and following up on price discrepancies, payment queries

· Manage accurate receipt and processing of tolling fee invoices

· Ensure that customers and supply sites comply with business and tolling rules

· Issue invoices to markets.

· Issue required shipping documents

· Coordinate returns at supply sites and ensure that costs are back charged to the appropriate party

· Organize product transportation between manufacturing sites, 3 PLs and customers and coordinate import/export activities

· Report transportation incidents on in- and outbound shipments and liaise with the Global Transportation group

· Maintain master data relating to customers, contracts, info records and source lists.

· Perform all activities in accordance with Good Distribution Procedure

· Liaise with Global/Regional Supply Chain & Quality regarding redeployments, allocations, product launches and change control LINK

· Liaise with Quality Control (QC) for testing, release and generation of CoAs, inspection and release of Drug Products link

· Work with External Manufacturing Organisation on the implementation of new supply models

· Month end inventory review with third party logistics (3PLs)

· Comply with all Regulatory/Finance/Environmental Health and Safety (EHS) / Security compliance procedures

· Perform all Systems, Applications and Products (SAP) transactions in a compliant manner

· Meet Finance deadlines for month and year end sales reporting

· Provide supporting documentation for financial audits as requested

· Demonstrates efficient customer service administration, accuracy and timeliness of order processing and invoicing

· Delivering results on time in a pressure environment

· Logistics experience in a multinational company working in an export department

· Sets demanding goals for themselves while maintaining accuracy and a high level of productivity

· Exhibits strong interpersonal skills, with experience working in virtual teams and international environments

· Creates and maintains strong working relationships withing the BMS organisation and externally with suppliers and trade customers

· Understands BMS Supply Chain, products and markets

· Highly effective communication skills

· Fluent in English

· Delivering results on time in a dynamic environment

Required Qualification(s) and Desired Experience

· BS degree in Supply Chain, Business Management or related discipline

· Three (3) years of experience in Pharmaceutical or Consumer Products industry in a Multinational Supply Chain Environment

· Knowledge of Supply Chain distribution

· Knowledge of Supply Chain standards

· Knowledge of SAP Customer Master Data and Pricing Management

Experience working with suppliers, freight forwarders and 3PLs, for product distribution and export/import field